The impact of missed appointments on the healthcare industry is massive. Introducing: Appointment Reminders. In-app appointment reminders are now available with Wellth, allowing you to collect feedback from the member in real-time about whether they plan to attend the appointment or need help rescheduling. In addition, appointment attendance can now also be added to the overall incentive structure for a member, further leveraging the power of behavioral economics to drive not just daily tasks, but also overcome the “intent behavior” gap for appointments as well.

Stars ratings go beyond a label and can impact reimbursements, member decisions to enroll and stay, and even incur penalties if certain standards are not met. Digital health platforms like Wellth can help plans improve performance in these areas through easy-to-use platforms that improve member health, have high member satisfaction rates, and even give back to members through meaningful incentive programs.

Barbara knew that she should be concerned about long-term health problems because she did not take her well-being seriously. She felt very grateful to the Wellth Rewards Team for helping her take the first step in her health journey when she started her program.

In a recent America’s Health Insurance Plans (AHIP) webinar, Dr. Mark Fendrick, VBID Center and School of Public Health at the University of Michigan, teamed up with Dr. Mark Atalla—Centers for Medicare and Medicaid Services—and Wellth CEO Matt Loper to discuss the VBID model, its growth, and how plans can use it to better support their members.

It’s estimated that health care only accounts for 10-20% of a member’s health outcomes, leaving the rest up to genetics, social and environmental factors, and individual behavior. Studies show that individual behavior accounts for 40 to 50 percent of an individual’s health outcomes, making it critical for payers and providers to understand how to influence member behavior. 

The Wellth team has recognized that we’re able to most effectively improve the health of those with chronic conditions when we embrace—not ignore—our humanity, and create programs that enable people to succeed despite human weaknesses. When it comes to achieving our own goals as individuals or as healthcare providers, adopting that same empathy can help.

Since its implementation, the VBID program has been expanded upon to promote cost neutrality. Plans participating in the model have the ability to improve care through a variety of avenues—including digital health platforms, medication and care plan adherence programs, initiatives for social determinants of health, and more.

"The coronavirus vaccine drive is in disarray — and there’s another challenge not garnering a lot of attention: getting patients to take their second shot." Read how doctors are recommending that we need to not only remind, but incentivize people to get their next dose with programs like Wellth.